395 Pleasant Valley Way
West Orange, NJ 07052

Phone: 973.672.7691
Fax: 877-561-3565
info@dorsonhomecare.com

Mon - Fri: 8:30 am - 4:30 pm
service available 24/7

Our Process

We Are With You Every Step Of The Way!

home health care processDorson Home Care recognizes the difficulty families may face when looking for the most ideal care plan for their loved ones. With so many different needs that our patients may face, we have developed a process that specializes in accomodating these variety of conditions and potential needs so that our patients can be at ease. We’ve broken down our process so that families and their loved ones can better understand the steps that we take to finding the ideal care plan for them.

OUR HOME HEALTH CARE PROCESS:

  • Initial Request (Medicaid)
  • A phone conversation needs to be conducted with staff to determine what type of service is being seeked and if agency can handle the need
  • Intake is taken via phone with potential client’s information: demographics, emergency contact, diagnoses, insurance, and Primary Physician information
  • Insurance verification completed to determine eligibility
  • Initial RN Assessment is scheduled and conducted in home
  • Initial assessment is sent to insurance company for approval
  • Once approval is received from insurance company, client is notified and service days and hours determined
  • RN and Home Health Aide are sent out to the home for start of service with Plan of Care/ Orientation/Supervision Conducted

Initial Request (Private/Self-pay)

  • Initial request via email or phone
  • A phone conversation needs to be conducted with staff to determine what type of service is being seeked and if agency can handle the need
  • Intake is taken via phone with potential client’s information: demographics, emergency contact, diagnoses, type of service needed, days and times, insurance, and Primary Physician information
  • Insurance verification (long term care/Commercial)
  • Administrator determines if RN assessment is needed for service
  • Service Agreement/Preliminary Pricing Quote Determined
  • In Home Assessment/Visit Conducted
  • Start of Service in home with Caregiver

 

Call now to speak with a Private Care Specialist or Mail us Here

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