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At Dorson Home Care, Inc. our goal is to help you and your loved ones remain at home, living as independently as possible. Whether you need help for just an hour or two, weekly, or on a daily basis, DHC Inc. can immediately provide qualified, dependable staff to you. An individualized program is developed to meet specific needs. During an initial home visit, a Field Nurse Supervisor identifies the needs of the patient and develops a plan of care. The patient, physician and family work in collaboration to implement and maintain this care plan.
We are particularly attuned to the importance of the patient/home health aide match. We look carefully at the “whole patient,” to assess those factors that can affect the matching process: the personality of the patient, interests or hobbies, physical limitations and the need for socialization, among others. We strive to ensure the optimal match; Patients who form a bond with their caregiver may demonstrate increased compliance in adapting new behaviors for health and a more positive outlook. Our staff is available twenty-four hours a day, seven days a week. Services include: Home Health Aide Service: provides assistance with activities of daily living. Our specially trained person helps to maintain a safe environment for the patient, while providing help and support in three essential areas:
Dorson Home Care, Inc. stays in compliance with our accrediting body. We are looking forward to providing disease management programs for patients needing post-hospital care. DHC, Inc. also provides clinical nurses for handling wound care, cardiac care, diabetic and pediatric care. At DHC, Inc., we take pride in living up to excellence. Our administrative staff plays a vital role in insuring that we uphold the highest quality standards for home care. We are committed to providing outstanding service to our patients and clients; toward this goal, we actively seek opportunities to identify potential problems at their earliest stage, as well as to identify opportunities for improvement in all areas. The focus is on high-volume services, high-risk services, patient
outcomes, and individual competence and performance, where appropriate.
We perform assessment and continuous improvement activities, in
a branch specific program designed annually. These activities are
structured according to recommendations established by the CAHC;
our services and entire staff are involved in these processes. The following is a list that includes examples of our comprehensive program of monitoring activities:
Each activity is continually monitored; processes are evaluated and adjusted as needed. Through utilizing a Continuous Quality Improvement approach, DHC, Inc. strives toward the goal of achieving sustained improvement in all areas. OUR HIRING AND TRAINING STANDARDS At Dorson Home Care, Inc. we take pride in providing excellent care to our patients. DHC, Inc. staff treats each person as family, and as a condition of our company policy, must adhere to formal guidelines for conduct. We are highly selective in the candidates we accept into our training program for Home Health Aide certification. Candidates must demonstrate sincerity, maturity, professionalism, and a well-groomed appearance. Prospective employees undergo a rigorous screening process, a personal interview, verification of all employment history and references, and a physical exam. Routine tuberculosis screens are held for all staff. Our Home Health Aide training program, led by a nurse Educator, consists of more than 75 hours of classroom training. The syllabus covers a wide range of topics, including: Concepts of Communication; Understanding Basic Human Needs; Understanding and Working With Ill Persons; Understanding the Elderly; Anatomy and Physiology; Preventing the Spread of Disease; Common Diseases; Accident Prevention/Safety in the Home; Emergency Care and Procedures; Understanding Children; Nutrition and Home Management; Death and Dying and others. In order to graduate from the program and gain certification, students must pass an intensive written test and competency exam. In addition to successful completion of this comprehensive curriculum, home health aides are required to attend a specified number of in-service programs each year, on a variety of topics relating to the care of patients. All of our Certified Home Health Aides must also be in compliance with Dorson Home Care, Inc.’s established rules of conduct. All staff are under the regular supervision of the Field Nurse Supervisor, who assesses the patient, monitors care and confirms patient satisfaction. GERIATRIC CARE It can happen very fast. Suddenly, your aging parent or loved one becomes ill, frail or disabled. You and your family become responsible for arranging the necessary care. The list of needs may include a companion service, transportation, “Meals on Wheels,” and counseling services. The realization that an older individual may suddenly require assistance, whether due to declining physical and/or mental health becomes overwhelming. Aging poses many challenges for older adults, their families and loved ones. The decision-making process, for both the individual and the family, is often lengthy and agonizing. Older persons can experience multiple losses, social isolation, financial pressures and difficulties in managing the activities of daily life. These factors, in addition to many others, can impact the psyche of older adults, affecting both their ability to function as well as their overall well being.
DHC, Inc. provides an extensive and sensitive evaluation of needs: mental/emotional well being, current living arrangements, relationships, physical limitations, and financial status. A personal plan of care is then tailored to meet individual needs. Clients and their families receive ongoing support in managing:
ACCREDITATIONS AND LICENSES Listed by state are Dorson Home Care’s accreditations and licenses: Georgia: Georgia Nursing Services, Inc is licensed by the Georgia Department of Medical Assistance, Private Home Care Provider Unit. New Jersey: Dorson Home Care, Inc. is licensed by the New Jersey Division of Consumer Affairs. DHC, Inc. is also accredited by the Commission on Accreditation of Home Care (CAHC). DHC, Inc. is a Medicaid home care service provider.
We
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